Cilio Technologies, LLC, a leading developer of order management and field service software for home improvement manufacturers, retailers, and installers, today announced it will work with Pella Corporation to enhance visibility, clarity, and accuracy of customer orders and projects status. Pella will use Cilio’s Partners Portal and Customer Installations Online (CiO) cloud-based software to improve communication and automate order management between sales branches, manufacturing facilities, and corporate offices.
Nearly 100 years old, Pella has more than 17 manufacturing locations and 200 showrooms across the U.S. As the company continues to grow, it is increasingly critical to promote precise communication between branch locations and corporate facilities to ensure order accuracy, up-to-date project status, and ongoing customer satisfaction.
Cilio’s Partners Portal will allow Pella’s corporate offices and manufacturers to automate order entry directly from local branches and other channel partners and track every detail about every order in a single environment. Cilio CiO is a powerful tool for branch offices and independent installation companies to manage and scale their businesses. It will allow Pella’s local sales offices to automate the order management process, from order entry and scheduling to tracking paperwork and reconciling payments with financial software.
“We are thrilled to have Pella as a user of both Cilio Partners Portal and CiO. Both are strong tools on their own, and when used together, they provide an unmatched level of awareness and insight across the entire order lifecycle, from branch sales offices to corporate and back,” said David Brass, Cilio Chief Operating Officer.
“Of all the options we explored, Cilio offered the end-to-end order visibility we need, along with the ability to configure the system for our specific needs and to secure data at all touchpoints,” said Nick Mraz, Strategic National Installation Manager with Pella Corporation. “With the time we save managing orders across trade and retail channels, we will have more time to focus on our customers and our core competency – making the world’s best windows and doors.”
Built from the ground up for partners in the home improvement industry, Cilio’s Partners Portal and CiO tools help companies bring together their partners and orders in a single environment to see exactly where orders originate, track every detail about the order, and view order progress from beginning through completion.
For additional information about Cilio Partners Portal and Cilio CiO, visit https://www.ciliotech.com/.
About Cilio Technologies, LLC
Cilio Technologies, LLC offers a secure, web-based platform to automate distribution and management of installed sales through its two cornerstone products, Cilio CiO and Cilio Partners Portal. Cilio CiO helps installation contractors of all sizes manage every job from initiation through completion, save time and money, improve communications, and integrate seamlessly with Lowe’s, Home Depot, and other home improvement retailer systems. Partners Portal and CiO work together for large manufacturers and their partners to easily share order details, view order progress, manage project documents, and track project financials. Learn more about Cilio Technologies at http://www.ciliocio.com.